Frequently Asked Questions

What is the NDIS?

The National Disability Insurance Scheme (NDIS) is a landmark Australian Government initiative that provides funding and tailored support to individuals living with disability. Its primary goal is to improve quality of life and promote greater independence, inclusion, and participation in everyday activities.

Taking a person-centred approach, the NDIS works with each participant to develop a customised plan based on their unique goals and needs. Support may include assistance with daily living, healthcare, education, employment, and community engagement—empowering individuals to live more connected and fulfilling lives.

Who is Grace Care Australia ?

At Grace Care Australia, we are a dedicated team of professionals driven by a passion for building healthier, more inclusive communities. Our team comprises of Registered/Enrolled nurses, experienced support coordinators and most importantly our amazing and caring SWs. We take a holistic, 360-degree approach to care—because we believe that genuine support starts with understanding what matters most to you.

As a registered NDIS provider, we are committed to delivering innovative, person-centred services that empower individuals to live with dignity, independence, and purpose. Your values, your voice, and your goals shape the way we care.

How does Grace Care Australia ensure safety, security, and well-being of its participants?

At Grace Care Australia, the safety and well being of our participants are our highest priorities. We take a comprehensive, proactive approach to fostering a secure and supportive environment for every individual in our care.

Our commitment to participant safety includes well-defined emergency response protocols and procedures. All staff members are thoroughly trained to manage a wide range of situations, while participants are also informed and guided through emergency plans to ensure a calm, coordinated response when needed.

How qualified are the support workers at Grace Care Australia?

At Grace Care Australia, our support workers—including registered and enrolled nurses—are carefully selected, fully qualified, and trained to deliver care of the highest standard. Each team member holds relevant certifications and has completed specialised training in areas such as First Aid, CPR, and high intensity support.

We are committed to providing compassionate, person-centred care and continuously invest in ongoing professional development to ensure our staff remain aligned with the latest industry standards and best practices. You can trust our dedicated team to provide safe, respectful, and high-quality support that enhances the well-being of every individual we serve.

Where compassion meets professional care.

We’re proud to support NDIS participants, seniors, carers, and families across Adelaide and beyond — offering everything from daily personal care and domestic support, to social and community engagement, and more.